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Help Sam fix his schedule! He accidentally double-booked a meeting with an important client and a rather urgent root canal at the dentist. Select ALL the polite, natural sentences he can use in his email to reschedule.
The correct answers are Could we possibly reschedule our meeting for later this week? and I'm afraid something urgent has come up. Would it be possible to meet on Thursday instead?
In professional business emails, we use indirect language and modal verbs (like could and would) to soften the request. Saying "I can't make it" or "You need to change" is too blunt and informal for client communication!